The Customer has a problem with security. It’s a different government customer this time. But the theme is very similar to that noted almost a year ago here.
How do I know there’s a problem? Pretty simple:
1) Worker bees are distributing slips of paper with proximity badges
2) The visitor Control Center parking lot is full of cars and trucks all day long with people trying to get in (many sitting waiting in their vehicles)
3) The top boss needs to process/approve another piece of paper after somebody forgets or mistypes their PIN.
What does it say about your operation when you cannot manage an automated proxim card system without pieces of paper? Extreme micromanagement is a very poor substitute for training and discipline.